REFUND POLICY

REFUND POLICY - THE BASICS

Last Updated: 9/1/23

Thank you for shopping at Tenn 2 U ("us," "we," or "our"). This Refund Policy outlines our policy regarding refunds for products purchased from our website www.tenn2uonline.com. By making a purchase, you agree to the terms described in this policy.

No Refunds Policy

At Tenn 2 U, we take pride in delivering high-quality products and exceptional service. We carefully curate our collections to meet your expectations and provide accurate product information to assist you in making informed purchasing decisions.

Please note that we do not offer refunds under any circumstances. Once a purchase is made, it is considered final. We encourage you to review your selected items and their specifications before completing your order.

Order Changes and Cancellations

Due to our no refunds policy, we advise you to review your order carefully before confirming your purchase. If you need to make changes or cancel your order, please contact us at tenn2uonline@yahoo.com as soon as possible. We will make every effort to assist you, but changes or cancellations may not be possible once the order is processed.

Defective or Damaged Items

In the unlikely event that you receive a defective or damaged item,

we may require you to return the item to us. Our Customer Support team will provide you with detailed instructions on how to proceed. We recommend retaining all original packaging and labels to facilitate the return process.

Please note that our policy applies to items that are genuinely defective or damaged. Damage resulting from normal wear and tear, misuse, or improper handling is not covered under this policy.

We are committed to addressing such issues promptly and providing a resolution that aligns with our commitment to quality and customer satisfaction.

If you have any questions or concerns regarding our Refund Policy, please contact us at tenn2uonline@yahoo.com. We are dedicated to providing transparency and ensuring your satisfaction throughout your shopping experience.

Thank you for choosing Tenn 2 U. Your trust and support are greatly appreciated, and we are committed to delivering products that meet your expectations.